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Eastern Academy of Management Annual Meeting 2017

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Mending the gaps: An exercise in identifying and understanding multicultural team faultlines

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The Faultlines Exercise, an experiential activity, introduces students to concepts of diversity attributes (surface and deep levels), social identity, and team faultlines. Through individual reflection and team discussion, students apply these concepts to their own diverse and/or multicultural class teams with the goals of preventing negative outcomes that may develop from faultlines, as well as developing effective communication and trust-building norms, which can improve team performance. Plenary class discussions reinforce key learning points. Instructions for facilitating classroom discussion, summary of key concepts, and student handouts are provided.

Author(s):

Susan Baker    
Morgan State University
United States

Samina Saifuddin    
Morgan State University
United States

Susan Stites-Doe    
The College at Brockport, State University of New York
United States

 

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