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Eastern Academy of Management 2018 Annual Meeting

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Speaking up Too Loudly? The Mailing List Email

T Lubricants is a large manufacturing company with three manufacturing plants. Plant Z is the oldest plant and is responsible for more than half of the total production. The case describes one complaint email sending out to everyone in the company and people's reactions and solutions.

Rita Zhang
Shanghai University
China

Eko Liao
Hang Seng Management College
Hong Kong

Sally Zou
Shanghai University
China

Amy Wang
Hang Seng Management College
Hong Kong

 

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