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The Leadership Challenge: ‘Managing the Unexpected’
In 2012 a warning: “[Events] in the global economy have proved that many of our leaders are ill-equipped to deal with and manage crises” . This warning was issued in the Financial Times by Professor David DeCremer of Cambridge University(De Cremer, 2012) referring to the business community’s poor reactions to the varied crises of the previous 5 years. So, how are we doing? Is DeCremer’s warning being heeded? The focus of this research is twofold:1) to identify the critical resilience and continuity areas that must be an integral and dominant part of a business culture and operations; 2) to examine whether business schools are integrating crisis management in some of their graduate coursework.