Full Program »
Recognition and Leveraging Strength Increase Job Satisfaction
Recognition from a manager can encourage positive behavior and help promote long-term top performance of employees. This case describe how Louie, a manager in the sourcing department, has faced and solved challenges in leveraging three employees' strengths in order to achieve the best team and leadership outcomes. The situation is reflective of academic research that shows helping employees develop an already strong capability into an extraordinary one has greater impact on performance results than trying to turn a weak competency into just an OK one.